- Surfshark VPN for Android with enterprise-grade infrastructure and reliability. It uses unique feature CleanWeb to block ads, trackers, and malware.
- Download Surfshark VPN. A VPN for Windows PC, Mac, Android, Android TV, iOS, Linux, Chrome & Firefox to secure your digital life.
- NordVPN is undoubtedly one of the top Mac VPNs that deserves to be on your shopping.
Surfshark - Fast & Secure VPN for PC and Mac. Written by Surfshark. Category: Productivity Release date: 2019-11-21 Licence: Free Software version: 2.0.4 File size: 15.69 MB Compatibility: Windows 10/8.1/8/7/Vista and Mac OS X 10.12. Hong Kong-based PureVPN has actually remained in the VPN business considering that 2007, so it’s not a surprise that it’s developed an extensive listing of incredible features. Platform support is an additional highlight, with devoted apps for Windows, Mac, iphone, Android as well as Linux, extensions for Chrome and also Firefox, and much more tutorials and downloads to aid you set it up.
Can't figure why is Surfshark not working? It often only requires a reset or a change of a server. Try the steps explained below and you'll have Surfshark back up and running in no time.
- Updated: October 6, 2020
Is Surfshark not working for you? Many of the problems that users experience with Surfshark are quite simple in nature and can be resolved without needing you to have sage-level IT knowledge.
If you have already tried the general tips to fix VPN but got no results, you can look into PureVPNas the best alternative to Surfshark since it offers similar features including 2000+ servers in 140+ countries, 100% no log-policy,24/7 customer support, and excellent all-around value.
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But if you want to try fixing Surfshark first, here are a few helpful tips:
Unable to Connect to Surfshark
Why is Surfshark not working? It could be a number of reasons. The good news is that Surfshark problems that users commonly face can be resolved in most cases with the following steps:
1. Switch servers
One of the common reasons why you might find Surfshark not connecting is server connectivity connectivity issues with only the few specific servers you preferentially use. You should try connecting to different servers available in Surfshark’s impressive network of 1,700+ servers in 60+ countries.
Server down times can happen for maintenance purposes or due to technical faults. If you’re experiencing slow Surfshark speeds, you can try connecting to a nearby location.
You can contact customer support to inform them about the issues with the server you’re having, and they’ll get to working to fix it if the problem is on their end. These issues are usually temporary, so you should use a nearby server to your preferred one until the problem is fixed by Surfshark.
2. Check subscription validity
Is your Surfshark subscription still valid? It’s possible that you might have run out of the subscription period without realizing it. If that’s the case, you won’t be able to log into Surfshark and get the VPN working.
Head over to your Surfshark user panel and check if your subscription is still active. If not, then you will need to renew your subscription before you can access Surfshark again.
3. Faulty internet connection
Are you sure that your internet is generally working fine? Sometimes, the problem isn’t with your VPN client but with your internet service itself.
To check that your internet is functioning normally, disconnect Surfshark and quit the service altogether from your PC/device. Now try using the internet again and see if you are able to visit websites. If it works, then the problem is certainly with Surfshark and you will need to try some other steps listed in this article.
However, if you are unable to surf the web even with Surfshark disconnected, then you will need to sort out your internet connection. Give your ISP a call and they’ll probably be able to fix your internet. Once done, try connecting to Surfshark again.
4. Change protocols
Surfshark offers multiple protocols that including OpenVPN UDP, OpenVPN TCP, and IKEv2. ISPs in some regions block certain protocols, which can result in connectivity issues on your end.
Here’s how you can change your VPN protocol on Surfshark’s windows app:
- Launch Surfshark > Click Settings on the bottom-left.
- Click Advanced > Protocol > Select a protocol and try connecting to a location again.
You should try changing the protocols in this order OpenVPN UDP > OpenVPN TCP > IKEv2. UDP is a faster protocol than TCP, but it is less reliable. In many parts of the Middle East, ISPs block the UDP port.
So, make sure to try different protocols if you’re experiencing issues with the default protocol on Surfshark.
5. Reset the app
You can try restoring the Surfshark app to the default settings if you’ve tried other methods to not avail. To restore Surfshark to factory defaults on Windows, follow these steps:
- Launch Surfshark > Settings
- Under Support, click Help > Diagnostics
- When the new window opens, click Restore original settings > Restore
Once the app has been restored, try connecting to a server location again. This trick seems to work for many annoyed Surfshark users.
If Surfshark is not working on Android or other phones, you can simply reset the app to default by following the same standard procedure as for any other app.
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6. Firewall/antimalware exceptions
Another fairly common problem that prevents Surfshark from working properly is restrictions and conflicts caused by firewall/antimalware software. These programs tend to block VPN connections entirely or cause frequent disconnections/slow speeds.
To make sure that your security software aren’t interfering with your VPN connection, disable all your antivirus/firewall programs and then try using Surfshark. If this works, then this proves that one or more of your security programs are causing the problem.
You can add Surfshark.exe in the list of exceptions in your firewall/antimalware. This will enable your software program to continue offering you protection while ignoring Surfshark so that you can use both smoothly and without any interference!
7. Disable TAP adapters
Conflicts with other VPNs installed in your system/device can also interfere with your Surfshark connection. If you have other VPNs installed, you should disable their TAP adapters. This is how you can do this on Windows:
- Open Control Panel > Network and Internet > Network and Sharing Center > Change adapter settings.
- You’ll find the TAP adapters of all installed VPNs as well as your physical network.
- Disable adapters of all VPNs other than Surfshark by right-clicking each and selecting Disable.
After disabling the adapters of other providers, try connecting to Surfshark again.
8. Update Surfshark app
Outdated apps can give you all sorts of errors and bugs including login issues which may lead to Surfshark not opening at all. If you haven’t updated your Surfshark app in a while, you should check their official website to make sure there isn’t a more recent version available.
In case an update is available, download and install it immediately. Not only are updated apps more secure, but they also improve performance and can resolve some performance issues that may exist in previous versions.
Surfshark Issues and Fixes for Specific Situations
Here are some services, devices, and platforms that have frequently cause problems for Surfshark user:
Surfshark not working on Firestick
Surfshark offers a dedicated app for Firestick. Unfortunately, you can’t use this app on the first generation Firestick devices as these don’t support VPNs.
So, make sure that you’re using a 2nd generation Firestick device as that is the only way you will be able to run Surfshark on it.
The good thing about Surfshark is that it does support a lot more than the usual desktop and smartphone brands. You can install Surfshark on Firestick and even use it for Kodi and Roku.
Note: PureVPN is the best alternative to Surfshark, with an optimized firestick app that supports all generation Firestick devices – Starting at just $2.91/mo.
Surfshark not working on Prime
To watch Amazon Prime Video from anywhere in the world using Surfshark, you must be connected to a US server. However, this only works on computers, as Surfshark doesn’t unblock Prime on mobile devices.
If you’re unable to access Prime on your computer with Surfshark, try these steps:
- Clear your browser cache.
- Try a different US server location.
- Restart your computer and try again.
These steps should resolve the issue in most cases. If the problem persists, you should contact customer support which can guide you towards an easy solution.
Note:PureVPN allows you to Unblock Amazon prime on all your devices, supporting up to 10 devices with optimized US servers this why its the best alternative to Surfshark right now – Starting at just $2.91/mo.
Surfshark not working with Torrent
Surfshark supports p2p filesharing and torrenting on most servers. However, its best optimized servers for torrenting are Netherlands, US, and Canada.
The provider itself has provided a list of all the servers that support p2p:
So, if you’re facing speed or other issues while using torrents with Surfshark, try changing your server location to one of the above. Surfshark is generally efficient for torrenting, so you shouldn’t normally experience any issues.
However, if you still face issues with Surfshark try PureVPN, offering dedicated P2P servers with no IP or DNS leak including a 100% no-log policy.
Surfshark not working with Netflix
Surfshark can unblock Netflix library with all the unique content of different regions including US, UK, India, Italy, Canada, Germany, and more. Simply connect to the server of the country you wish to unblock the Netflix catalog of in order to watch your favorite shows.
If you’re facing problems, clear your browser cache, restart your browser, and try again. This should fix the problem in 90% of the cases as Surfshark is one of the most powerful VPNs for Netflix around.
See this article on Surfshark for Netflix for more information about its performance with the popular streaming service.
Surfshark Alternatives
Tried above methods above but still no luck? Maybe you should cancel Surfshark and try a difference service. For instance, here’s how Surfshark compares to PureVPN, which is one of the most well-rounded VPN providers in the market:
| Features | PureVPN | Surfshark |
|---|---|---|
| Price | $2.91/mo | $2.49/mo |
| Servers | 2,000+ in 140 countries | 1,700+ in 63+ countries |
| Customer Support | 24/7 live chat & email | 24/7 live chat & email |
| Logging Policy | Zero logs | Zero logs |
| Jurisdiction | Hong Kong | British Virgin Islands |
| Netflix unblocking | Strong | Strong |
| Compatibility | All devices | All devices |
| Trustpilot Score | 4.8/5 | 4.3/5 |
| Website | PUREVPN | SURFSHARK |
It is advisable to get Surfshark’s free trial before purchasing the full subscription. This way, you can see if you’re getting the performance you expect. You can opt out if it proves to be less than satisfactory.
Conclusion
Surfshark is an excellent VPN service though it may develop some problems from time to time. If you find Surfshark not working, try the above mentioned tips and tricks and that should be enough to resolve the problem in most cases.
If you’re dissatisfied with the service, then you can always choose a better alternative like PureVPN.
For more information about this VPN, see our Surfshark review.
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Surfshark VPN Download For Mac
What Is A VPN And Why Do I Need One?
In extremely straightforward terms, a VPN attaches your PC, tablet computer, or smart device to an additional computer system (called a server) someplace online, and enables you to browse the web using that computer system’s net link. So if that computer system server remains in a various nation, it will look like if you are originating from that country, as well as you can potentially access points that you couldn’t usually. Surfshark VPN Download For Mac
So how does this help you? Good question!
You can utilize a VPN to variety of vital things, consisting of:
- Bypass geographical constraints on web sites or streaming audio as well as video.
- Watch streaming media like Netflix as well as Hulu – or accessing additional web content not readily available in your location.
- Protect yourself from snooping on unreliable and open Wi-Fi hotspots.
- Gain at least some privacy online by hiding your true location.
- Access websites and also networks firmly while travelling.
- Protect yourself from being logged while torrenting.
- Simply hide your surfing task from your local ISP.
Think about at all times you’ve been on the go, reading emails while in line at the coffee shop, or examining your bank account while waiting at the physician’s workplace. Unless you were logged right into a private Wi-Fi network that requires a password, any type of information transferred throughout your online session could be vulnerable to eavesdropping by unfamiliar people using the exact same network.
Choosing the Right VPN Provider
Right here we are going to review 8 of the top VPN Services carriers around today. Surfshark VPN Download For Mac
Each of these solutions have been around for a long time, have a considerable user base, and offer a strong VPN service.
NordVPN
NordVPN is a safe, rapid and also extremely very easy to use VPN. It presses all the ideal switches in crucial areas of rate, personal privacy and also safety and security yet provides it all at hard-to-beat long term registration costs. A guaranteed must-buy for anybody thinking about protecting their privacy!
- 5,600+ P2P-optimized servers in 80 locations throughout 58 countries.
- Windows, Mac, iOS, Android, Linux and also various other VPN apps.
- Military-grade encryption & Automatic Kill Switch & DNS leak security.
- Strict no logs plan.
- Streaming assistance – collaborate with Netflix & P2P-friendly.
- Secure approximately 6 devices at the same time.
- Dedicated IP address.
- 24/7 client assistance.
- Works in limited areas, consisting of China, Turkey, and also the UAE.
PureVPN
Hong Kong-based PureVPN has actually remained in the VPN service since 2007, so it’s no surprise that it’s built up a prolonged list of remarkable functions. System assistance is another highlight, with dedicated applications for Windows, Mac, iphone, Android and Linux, expansions for Chrome as well as Firefox, and more tutorials and downloads to assist you establish it up on routers, Kodi, Android TELEVISION, Amazon’s Fire TV Stick as well as extra. Surfshark VPN Download For Mac
- Access a massive 2000+ servers in 141 nations throughout 6 continents.
- Servers optimized for P2P as well as streaming Netflix and so on.
- Connect with approximately 5 gadgets simultaneously at top speeds.
- Connect attach up to 5 devices gadgets.
- 100% Zero Log Policy (Audited and also verified).
- Use with your routers, video gaming consoles & smartTVs.
- Receive online assistance 24/7.
- Encrypt data with proprietary software program, a self-engineered network & definitely no third-parties.
- Unlimited rates, data transfer, and server changing.
SurfShark
Surfshark is an all-around VPN solution that claims it can do everything from torrenting and also streaming to surfing the Dark Web. Surfshark asserts to be the most effective overall VPN, fantastic for Netflix, torrenting, confidential browsing, as well as remaining secure on public WiFi.
- Supports torrenting – P2P activity enabled on all servers.
- CleanWeb function secures you from tracking, malware, and also phishing attempts.
- Can access Netflix, Hulu, BBC iPlayer, HBO GO, Amazon Prime Video, ESPN.
- Also available for iOS, Windows, Linux, Android, Routers, Chrome, Firefox, Amazon Fire Television.
- Strict no logs plan.
- Unlimited gadgets & Unlimited synchronised links.
- Rarely seen split-tunneling and also multihop devices.
- Excellent speed examination scores.
HideMyAss (HMA)
Among the most significant names in the VPN organization, HideMyAss! (HMA) has actually been protecting its users’ personal privacy for more than 15 years. HideMyAss VPN solution assures “complete personal privacy and defense,” plus the latest-and-greatest OpenVPN procedure and also encryption alternatives. Surfshark VPN Download For Mac
- Hook up a router, and after that connect as numerous devices possible – consisting of smart TVs as well as gaming consoles.
- Protect every one of these devices with OpenVPN (256-bit encryption), PPTP and L2TP/IPSec.
- Unblocks Netflix, BBC iPlayer.
- World’s largest network of servers – 190+ countries, 1,000+ web servers.
- No data restrictions – 2 simultaneous tools.
- Pre-built apps for Windows, Mac, iphone, Linux, and also Android devices.
- Works on routers, with HMA pre-installed on FlashRouters.
- Good download speed.
TorGuard
TorGuard is a program that was initially produced those who wanted torrenting. It has actually shown itself to be one of the very best VPNs for BitTorrent leechers and seeders to safeguard their web traffic. Thanks to its numerous security functions and above ordinary examinations in the last few years, the item has actually drawn in a larger audience and is utilized as an international VPN. Shortcut keys for excel mac.
- 3000+ Servers in greater than 50 nations.
- Multiple security protocols supported Stealth VPN.
- Torrenting/P2P Allowed.
- Good VPN Protocols and Encryption.
- Built-in Kill Switch Feature.
- Up to Five Simultaneous Connections.
- Great Speeds, Unlimited Bandwidth and also Download Speed.
- Anonymous payment accepted.
VyprVPN
VyprVPN is an actually user friendly VPN with a lots of appealing attributes for users of all experience levels. This is a fantastic VPN for traveling to China, streaming US Netflix, and torrenting. With their Chameleon modern technology and strong dedication to personal privacy, Vypr has a great deal to offer. Surfshark VPN Download For Mac
- Self-owned network based out of Switzerland, a nation known for its solid personal privacy regulations.
- Uses 256-bit AES-CBC encryption with 2,048-bit RSA keys as well as SHA256 verification.
- Torrenting is allowed on all VyprVPN servers without data transfer restrictions.
- Apps for all major platforms.
- Fast rates with 700+ web servers in over 65 areas.
- Bypasses the great firewall of China.
- Unlimited data transfer and also web server changing & Up to 5 synchronised connections.
- VyprVPN works with Netflix United States, as well as various other collections consisting of Hulu, Amazon Prime Video, BBC iPlayer etc.
Ivacy VPN
Ivacy VPN is a safe and secure, no log VPN service with multiple servers distributed all over the world. It sustains limitless web server switching, enabling you to transform your IP area as you require.
- Works with United States Netflix, Hulu, and BBC iPlayer.
- Dedicated web servers just for P2P web traffic.
- Public Wi-Fi Security.
- 256-bit Data Encryption.
- Identity Theft Protection & Internet Kill Switch.
- Strict No Logging Policy.
- Has a bespoke app just for use in China, called Ivacy Prime.
- Native VPN apps in all OS flavours.
Norton Secure VPN
Norton Secure VPN is a well-designed VPN that can conveniently be used by someone who is totally new to VPNs. Known for its preferred antivirus software application, Norton additionally offers a VPN. Norton Secure VPN is typically packed with Norton’s various other items, yet it’s likewise a fully useful standalone VPN. Surfshark VPN Download For Mac
- 29 nations Worldwide server quantity.
- 256-AES, OpenVPN, IKEv2 (iphone).
- Encrypts information sent out and gotten over public Wi-Fi networks.
- Offers safety and security in browser and also other mobile applications.
- Allows you to switch over virtual locations to gain access to geo-restricted content.
- Unblocks a minimal choice of streaming services, consisting of Netflix US.
- 10 Simultaneous connections & Unlimited bandwidth.
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When Choosing a VPN Service, Key Things To Look For
When utilizing public Wi-Fi is to utilize a VPN remedy, a wise way to stay safe. What’s the finest method to choose a virtual personal network?. Surfshark VPN Download For Mac
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When you’re choosing a VPN carrier, right here are some questions to ask.
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- Do they enable streaming solutions? {If you are seeking to access Netflix content from different.
- Do they appreciate your personal privacy? It’s essential that your VPN provider respects your privacy, as well. They ought to have a no-log policy, which means that they never ever track or log your online tasks.
- Do they run one of the most existing method? OpenVPN provides more powerful protection than various other procedures, such as PPTP. OpenVPN is an open-source software application that supports all the major operating systems.
- Do they set information limitations? See to it their services match your requirements by checking to see if you’ll get complete, unmetered transmission capacity without data limits.
- Where are the servers situated? Choose which server areas are essential to you. If you wish to look like if you’re accessing the Web from a specific place, make sure there’s a web server in that country.
- Will you be able to establish VPN accessibility on several tools? You normally use in between three as well as five tools if you are like the typical customer. Ideally, you would certainly be able to make use of the VPN on all of them at the same time.
- How much will it cost? If price is necessary to you, after that you might assume that a free VPN is the very best choice. Keep in mind, however, that some VPN solutions might not cost you cash, yet you may “pay” in other methods, such as being offered frequent promotions or having your individual info gathered as well as marketed to third parties.